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Frequently Asked Questions  

What's Habbo Hotel all about?

What is the Habbo Way?

What are Habbo Hotel's Terms and Conditions?

Is it OK for me to give out my personal details?

Why do my words come up as 'bobba'?

I've been 'hacked' - what should I do?

How do I chat?

Why can't I hear what people say?

How do I change the way I look?

How do I get a costume in the Cinema?

How do I walk, sit and lay down?

How do I dance?

Why have I been returned to the Hotel View page?

Why can't I make a new Habbo?

Can I work in one of the public spaces?

How can I change my Habbo's name?

Am I allowed to use a special program to alter things in the hotel?

How do I change my password?

Who are Hobbas?

How old must a Hobba be?

I have written to the Guest Services Centre, why hasn't my email been answered?

How do I type hearts?

What should I do if I've been scammed?

What's Habbo Hotel all about?

Take a virtual tour of Habbo Hotel and find out all about it.

What is the Habbo Way?

The Habbo Way is like a code of conduct - how Habbos should act in the hotel. Habbos who break the Habbo Way are not welcome in the hotel and may be banned.

Read about the Habbo Way by clicking here.

What are Habbo Hotel's Terms and Conditions?

Read Habbo Hotel's full Terms and Conditions here.

Is it OK for me to give out my personal details?

You should never share your personal details with anyone at Habbo Hotel - Habbos may not be who they say they are.

This is why we have created the Habbo Console - so that you can email and SMS without knowing other Habbos' details.

Why do my words come up as 'bobba'?

All areas of Habbo Hotel have a word filter on them, which filters out offensive words. This covers swearing, and racist or sexist language. Offensive words are replaced with 'bobba'. The Bobba Filters also work on Habbo names, missions, Stickies and all types of messages sent through the Console.

I've been 'hacked' - what should I do?

If you've been 'scammed' or 'hacked' and can't sign in as your Habbo, please email the Guest Services Centre using the special 'Help! I've been scammed' form.

Please do not send an email to us from the Guest Services Centre (where you are now). 'Help! I've been scammed!' reports are looked into first, so it makes sense to use the Scam Busters form. :)

To find out more about scams click here.

How do I chat?

When you are in a room, type into the box at the bottom of the screen. Then press the return key (or 'enter') to speak. If you want to whisper to your friend or shout, select it from the pop-up menu on the left. If you are whispering, make sure you click on your Habbo friend too, or they won't be able to hear you.

Why can't I hear what people say?

If you can't hear other people talking, it is probably because you are not close enough! You can only hear people who are in radius of five squares from you. This way, you can have a quiet conversation with your friends. But if you shout, everyone will hear you.

Sometimes you see chat bubbles with words replaced by dots. This means you hear only partially what other people are saying.

To shout, so that everyone in the room can hear you, choose 'shout' from the pop up menu next to the box where you type.

How do I change the way I look?

Changing your appearance is easy! Simply, click on 'Update your Habbo ID' at the bottom left of the screen.

You'll got straight to the page where you can change your looks. Choose your new look and click 'done', or click 'next' to change your personal details (email address etc).

How do I get a costume in the Cinema?

To put on a costume you need to click on the first square of the tunnel that leads to the big screen. Then the costume box will pop up.

Choose your costume or keep your own clothes and then you'll automatically go on stage.

Please note: you will look exactly like the picture of the Habbo wearing the costume - you may change into a boy if you were a girl or vice versa. but don't panic - you'll get your normal clothes back when you come off stage!

How do I walk, sit and lay down?

To walk around, click on the floor tile you want to move to and wait. Your Habbo will walk over to it. To sit or lay down, click on the floor tile underneath the seat or bed you want to sit or lie on.

How do I dance?

To dance, click on yourself and the dance button will appear under your Habbo on the right-hand side of the screen. Click on the button to get grooving, click it again to stop.

Why have I been returned to the Hotel View page?

This is probably because you have been inactive for a while. If you do not move for five minutes your Habbo's eyes close, so that people know that you are not active.

After 15 minutes you are automatically returned to the Hotel View page.

Why can't I make a new Habbo?

If you are making a new Habbo and the alert 'Wrong Password' appears, this actually means that you have used a character that is not allowed.

This is a list of the characters you can use in a Habbo name:

abcdefghijklmnopqrstuvwxyz0123456789-=?!@:.,

Can I work in one of the public spaces?

Sorry, but all of the hotel's public spaces are fully staffed right now. Also, Eric, Sadie, Piers and all the other Hotel Staff work for free, without lunch breaks or pay, so it's not much fun anyway!

How can I change my Habbo's name?

Sorry, we currently cannot do this due to technical issues! Try signing up for a new habbo in the meantime.

Am I allowed to use a special program to alter things in the hotel?

No, because these programs change the code that is sent from your computer to the Habbo Hotel servers. This is expressly forbidden in our Terms and Conditions. Any Habbo using such programs will be banned permanently and his/her details may be passed on to the police.

This applies to any changes you make to your Habbo character, to guest rooms and to items of furniture.

How do I change my password?

Just click on 'Update my Habbo ID' - then you can change your password easily. NEVER change your password to something someone has told you to.

Who are Hobbas?

Hobbas are Habbo Hotel's volunteer moderators. All of the current Hobbas names are here (in alphabetical order). We update this regularly. If someone tells you they are a Hobba and their name is not on this list, they are not telling the truth.

A
abbie2002 acidsky Afrodita82 Amiea Andyz -Angelus- Aramina18 AvadaKedavra
B
Bacey bishbosh blue=eyes bortwein Bossy.Boots Brainpower Brian_online bubujane
C
Cetra chelseaboy chungoman CindyLuWho C00L cool-aide cotswoldrob Crass crowley
D
DaleL DemianXXX Detromentalxx DjAriel DJMO -doker- DollEyes Don_Beech DonnyPepos Doxport drs_johnny Dukey Dysy
E
Eiphvh emoSE entmaiden ErnestoC Evo
F
flammabledude flightdogy Floyd FoohFooh Freya
G
gazsux Germy gringle Gummybears gypsy_woman
H
Habboid2112 Haraki Hel_182 hippy hot_shot Huneydust
I
ian-san insanedevil iodizedboat Iris.
J
jaxsprat JinxZillah Joe_computer JOKERRRR
K
KencoBoy King_Mob kitten.007 KoRnKat
L
Laen LaurieLou Leezee lilduckie lindamerlin lobster2 lostfairy Louki
M
madcowuk Mikedude minimonkey minusbaby moosemaster MotherAngel MrFixer Murano mystery mysticohl
N
NINE NotBecs nubianqueen nyndel
O
orcka
P
Pandy peppero PETUSITA PrincessMinny PrncssDncr professorB PsychoLlama
Q
QuarterBack
R
realman rebel-rich red_rose Retin RubberRing
S
SafetyFairy **DING** Sanna Scoobysnaks SECURICO SergeantJeff sg1fannz ShadowShriek sir.hots sisil SKATEHOG Sken SoISay sook Spawn_Xe
T
Toadbex Toady Tony3001 -tracie-
U
Uncle Gunther UPLINK
V
vostradeis
W
weird willmeg Wintermist wolvergambit
X
Xavear Xek Xev
Y
Y0rkie
Z
zout zzeus

All Hobbas have badges with stars on them (silver and gold). If you can't see the badge, it means they're off duty.
To learn more about Hobbas, please read About Hobbas .

How old must a Hobba be?

All Hobbas must be 16 or older. You may only apply if you are over 16 years old. Hobbas have much responsibility and therefore must be of an age to handle volunteer moderation. To learn more about Hobbas, please read About Hobbas .

I have written to the Guest Services Centre, why hasn't my email been answered?

We get hundreds of emails each day so we are not able to answer every single one. We do read them all however, and answer as many as possible. It will usually take no more than a couple of working days for you to get a reply but please bear with us, and be aware that you probably will not get an immediate reply.

How do I type hearts?

To type a heart on your PC in Habbo, you need to hold down the Shift key and press the \ key. In Habbo, this should give you a little heart symbol.

What should I do if I've been scammed?

You need to go to scambusters and fill in a scam report. You'll find examples of the most common scams near the bottom of the page and also the 'Help! I've been scammed!' link. Click on it and fill it out with as much detail as posssible so that we can help you.

Habbos in the hotel:
4680
Check in!
 

CHECK IN PROBLEMS?

If you haven't been to Habbo Hotel before why not go on a hotel tour?

You'll need Shockwave to check in to the hotel, but don't worry - it's free (and safe) to download.

 

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